CASH-IN-ADVANCE SERVICE

At PENTA Medical Assistance, we understand that unexpected medical expenses can create challenges — especially for travelers or patients without immediate access to local payment methods. Our Cash In Advance (CIA) service is designed to simplify your medical payment process by providing financial assistance upfront and coordinating directly with your insurance or assistance provider.

What Is Cash In Advance?

Cash In Advance is a service where PENTA Medical Assistance temporarily covers the cost of medical treatment on behalf of the patient. This allows the patient to receive necessary care immediately, while payment is settled later through their travel insurance, international assistance company, or employer.

This service ensures that medical treatment is never delayed due to financial or administrative barriers.

Who Is It For?

Cash In Advance is ideal for:

• International travelers with valid travel insurance
• Expatriates or business travelers whose companies work with global assistance networks
• Patients requiring immediate treatment but unable to make upfront payment
• Insurance-backed medical cases requiring guarantee of payment (GOP) or approval processes

How It Works

1. Initial Assessment
   PENTA Medical Assistance evaluates the patient’s condition and confirms the need for medical treatment.
2. Verification with Insurance / Assistance Provider
   We contact the patient’s insurance company or international assistance partner to request a Guarantee of Payment (GOP) or written confirmation that costs will be reimbursed.
3. Activation of Cash In Advance
   Once verification is complete, PENTA Medical Assistance provides upfront financial support so treatment can begin without waiting for payment clearance.
4. Billing & Reimbursement
   After treatment, we submit all invoices and medical reports directly to the insurer or assistance provider for settlement.

Benefits of Using Cash In Advance

• No upfront payment needed — treatment begins immediately
• Smooth coordination with insurers, embassies, and assistance companies
• Reduced stress during emergencies
• Clear documentation and transparent financial processes
• Ideal for visitors to Indonesia who may not have local payment access

Why Choose PENTA Medical Assistance?

• Extensive experience handling international insurance cases
• 24/7 communication with global assistance networks
• Fast verification and approval processes
• Trusted by major travel insurers and medical assistance providers
• Patient-focused approach ensuring care and comfort come first

How to Use the Cash In Advance Service

If you need Cash In Advance assistance:

1. Present your insurance card, policy number, or assistance-provider contact.
2. Allow our team to verify coverage and request the Guarantee of Payment.
3. Relax while PENTA Medical Assistance handles all financial and administrative steps.

Klinik PENTA Medica’s Cash In Advance service ensures that emergencies are handled quickly, seamlessly, and without financial delays — so you can focus on receiving the care you need.